Shipping + Returns
SHIPPING//
Handmade Jewelry//
Unless specified *ready to ship* normal turn around time is 7-14 business days. Everything is made by hand + completely customized just for you.
Undeliverable Packages//
If the address provided is incorrect and undeliverable, the customer will be responsible for any additional postage fees that are incurred. A flat rate $5.00 shipping cost will be charged to the customer to re-deliver the order with corrected shipping address.
Shipping will not be refunded.
RETURN POLICY//
Please let me know if you are unhappy with your purchase and I will do everything in my power to make it right. I stand behind my quality + want everyone to be completely satisfied with their pieces.
- If you are not satisfied with your purchase please email featherandcove@gmail.com with a detailed description, order number + photos within 30 days of receiving your order.
- All custom orders are final sale